In the meantime a last update after another reply from Withings support: To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Makes scale useless. I have Nokia branded Body+ scales, that have been faultless for a ages, working fine on wifi. If youâve been waiting for a good reason to lose weight, itâs now. Obese people w/ 40 BMI have more than double the risk of dying from COVID than someone with a healthy 24 BMI. Select My Withings scale is brand new (or I have changed my WiFi ⦠I'll continue to use the scales in bluetooth mode for the time being but I'm very annoyed that a feature that I've paid for has suddenly stopped working. Probing battery voltage during high drain (wifi) would probably be required to accurately show discharged batteries as discharged, if this is the issue. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Saw "won't work on 5G" post. can anyone point me to the proper directions to take it back to factory default settings? Cyndy Topliff [email protected] Go to the Online Dashboard from your computer with your Withings account. I have a same problem with my Body+. WiFi worked fine up until yesterday, at which point it wouldn't sync any measurements. Rdixson- I’m having the exact same problem. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. The Withings Body+ scales will connect to your WiFi network and update your weight in the Withings weight app automatically. A secondary access point or wifi extender maybe able to help. HOWEVER! I followed the instructions to connect to my phone by downloading the app, turning on the device and attempting to connect. Aha good test! with its extra-flat black-and-steel design, which makes it the ideal bathroom decoration, the withings wifi body scale is jam-packed with technology yet remaining simple to use. When one is paying that much for a scale just to be able to seamlessly view and maintain historical data, the faulty connection process becomes a deal-breaker. Withings Health Mate. Instead I went with a Withings Scale. Body won't connect to new wifi network 0. nuanced June 11, 2020 23:21; Follow. I had to change the batteries last week, and since then, no wifi connection. Clearly this is some kind of Withings problem. Here's the response I got from Withings customer support... "Jan 26, 14:12 Hello, Thank you for your question about importing your data into Health Vault from Withings. I tried both methods describe on the website to no avail. I can confirm. Use spectrum wireless. I've been trying to sync my Withings WiFi scale with HealthVault. Cannot find scale. Exact same problem. I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. I can't believe there is no answer after 20 days. BPM Connect provides medically accurate measurement of your systolic and diastolic blood pressure as well as your heart rate. I'll definitely return the scale for a refund. Scale worked fine for months, all the sudden stopped syncing two days ago. Thank you for the suggestion - I'm looking up the Arboleaf now. I actively even encouraged them to do so when emailing with them! I have changed settings to 2.4 only, etc,etc, but no-go. Seems to be some software bug! Discover our award-winning smart scales, hybrid smartwatches & ⦠In the meantime I made a HotSpot with a RaspBerry Pi. I think I figured it out. By doing so, you not only support the site (and all the work I do here) â but you also get a sweet discount. I turn the device on, the app detects the Nokia Body Cardio 2E, but will not acknowledge that it is connected, even when I manually connect it to the scale's WiFi or Bluetooth. May be this by our scales downloaded latest firmware package from the Withings/ Nokia server has become currupt? Wish you all the best trying to get it to work as advertised... last up. I guess I'll have to return it. Well that rulez out a generic faulty latest firmware then, I guess? YOUR SCALE CAN JOIN A WIRELESS NETWORK TO SYNC WITH YOUR WITHINGS ACCOUNT Set up Wi-Fi connection I don't have a Wi-Fi Network If you don't have a Wi-Fi network, your readings will be uploaded in Bluetooth < Wi-Fi sav Static 192.168.2 3 255.255.255.0 192.168.2.1 192.168.2.1 Thought it was just me. Withings WiFi scale syncs weight with BodyMedia site, won't let you hide from the truth Latest in Armband Facebook is working on its own operating system If I pasted the password from my PassWord manager, it didn't work. My old Aria connects better, but inconsistently, which is why I bought the Aria 2. Note that the scale wonât work with WiFi networks that require you to sign-in (such as at a hotel). About once a year it politely asks for new batteries and it still looks great. What good is all these features if you can't get your data off of the scale?! We researched and found the easiest for beginners. Your help is appreciated. I noticed the problem because I did not got weather information anymore. Kelly Hodgkins ... itâs come in handy being able to just send the data to our doctors nice weâve switched to telemedicine, also Withings is my fav Iâve got the body scale and the BP cuff! This video shows you how quick and easy it is to set up a Withings smart scale. So iâm sure i am way out of warranty range (well played withings support, if you donât respond timely eventually your customers are stuck with the product). So I never found a solution and had given up. I am absolutely stunned. I just got a Body+ scale and I cannot connect it to Wifi. Goodbye Aria. A couple of days ago I had to change my batteries and thought Iâd try and connect again, and now it works absolutely fine again with WiFi. Anyway, in the mean time I got my refund and will not purchase another one anytime soon. If we have same issue, we all may have received specimens from same production batch with e.g. If you have weight from a Withings scale fed to Garmin Connect via MyFitnessPal, it only keeps the latest measurement of the day. But obviously I have no way of knowing this for certain. I donât understand either why their support people donât reply in their own forum (to this thread). Connecting to a wireless scale through your computer is so first-quarter 2012. Am presently surprised and happy that through MyFitnessPal the Withings measurements are automatically being uploaded to Garmin Connect - exactly what I was looking for. Cannot find scale. OK. :-/, So we have no update or interaction from support on this? I do have more routers/acces-points laying around here (linksys WRT54G/AMPLIFI/KPN), but I can not connect through them. Same problem. Not using the Password manager did the trick. Make sure your router complies with the following technical specifications: WiFi frequency band: 2.4GHz only, 802.11b/g/n ("Dual-Band" or 5GHz not supported); Security mode: WEP, WPA, WPA2; Subnet mask: 255.255.255.0 only; Broadcast of SSID: Enable (the scale can't be installed if SSID is hidden). You can pickup the Withings WiFi Scale here from Clever Training. Tried many times to connect...and now, suddenly, it works again.....beats me! Random! a faulty WiFi controller-chip a/o faulty firmware? Make sure the scale is not to far from your router. Something WiFi connected to help me monitor my weight loss! ð»ââï¸. Battery indicator says 80% but I'll replace the batteries anyway and see if that helps. Strange...in the meantime when I wrote this, my scale was connected through my RaspBerry...I did an upgrade again...softwareversion was still 551, and now it would connect to my normal WIFI! Will return my scale to sender too if the WiFi reset on my main router doesnât work out. This is very interesting!!! Select My devices. Fortunately I had a Withings scale as well. Best 10 Connect Withings Scale To Wifi tested by reviewers. I have changed settings to 2.4 only, etc,etc, but no-go. - Internet connection provided by a WiFi box (or WiFi router). By taking your blood pressure at home with BPM Connect, you may also be able to avoid white-coat syndrome, detect masked hypertension, and manage nocturnal hypertension. Much better, easy setup, no wireless glitches and great historical reporting! Then receive 10% off of everything in your cart by adding code DCR10BTF at checkout. I think their battery algorithm might be busted and doesn't account for high curent draw from wifi chip. It is the exact same type as my previous router that was connected to the scale but for some reason this scale will not connect to the new router. For anyone else that has this issue.. Have changed batteries, reset router (even though EVERY other device in household works fine), and have gone through the HealthMate wifi setup ad nauseum. Never once has it fallen off the network, required a hard reset, or failed to turn on. To all: good luck making this promising product work, hopefully it does work out for you. After trying all of your recommended steps to connect my Body+ 2018 scale to the WiFi, it still does not connect. Not even from a competative brand. Yesterday I decided to look into it. Tried with scale next to router, phone next to scale. Saw "won't work on 5G" post. Get yourself a Withings scale. I cannot get past "connecting" on the app. Note that this community is supported by its members, not the Withings Support Team. I already spend way too much time troubleshooting a connectivity normally setup in a matter of minutes. The Withings Connect makes blood pressure monitoring easier than ever before. Changed phone from 5G to 2G. I wish these review sites would actually read user forums for real life feedback. Still cannot find. (Software is up-to-date 551). To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. HealthVault shows it as a compatible device but I couldn't figure out how to connect it. On an iPhone. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Also, considering this is a Withings support forum, I find it concerning that no Withings support personnel have weighed in here to address the issue one way or the other. The Withings scale is compatible with standard 802.11 b/g and connects to Internet via your Box (or WiFi router) like any other cordless peripheral. Use spectrum wireless. Note that this community is supported by its members, not the Withings Support Team. If I typed the password using the keyboard on my iPhone, it worked. This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. In the app youâll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. Check out our top pick. Select Configure a Wifi BodyScale WBS01. For now I'm connecting through my RaspBerry Pi, and see what the future brings! If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Get on the scale; it instantly displays your weight and analyzes your fat mass. !!!!! I recently had to change out my wifi router. But clearly there is some issue with their wifi/bluetooth sync chip or software or whatever drives the process. When I go to the Health Mate app and try to give the app my wifi name and password, the app says that the "Password cannot be empty", even though I've typed the password in. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Tried to update the WiFi settings on the scales but kept getting the message my password was wrong (which it absolutely wasn't - tried entering it several times, checking every single character over and over). I'm not getting the body fat measurement but at least I can see my calorie intake, activity and weight on the Garmin Connect web site. Attempting to connect Health Mate app to a wireless scale. With its WiFi connection, the scale records all your measurements. Trust me - return it and buy an Arboleaf. - A PC, Mac or Linux computer* with a USB socket available. This also works! And the scales haven't been dropped, or anything that would damage any hardware; nor is it running low on batteries - they're at 79% still! Hmmm, puzzled. My Withings scale displays my BMI when I weigh myself. I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. Withings sleep+ wonât connect to Wi-Fi. I have no issue with my weight data always automatically syncing to Apple Health from my Nokia Body+ scale after every weigh-in, but I donât believe it ever syncs the body fat % as well unless I manually open the Health Mate app. Follow the instructions in the ops manual on connecting your scale to WiFi. This way even though blue tooth does not synch, ... not the Withings Support Team. Still cannot find. ... Abriendo la pesa Wifi Withings Body Scale - Duration: 4:29. Whether youâre looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise. I may do just that! Took about 5 minutes to get it working. Aria 2 won't connect to WiFi ANSWERED ... and get weak signal, it won't connect. Turns out you can't. Anyone know how to solve or phone number of manufacturer help desk? On my site, I did not change anything on my router/WIFI. If your scale still falls off wifi or wonât connect while the hub is off and completely unplugged then it has to be your verzion wifi or some other interference in the 2.4 Mhz spectrum. Oh it was a nightmare connecting the scale to the first wifi as well, but I am over it. I tried the wifi hotspot also with my Pixel2 and works fine. Withings user Select your profile icon in the upper right-hand corner. I received the new scale, same problem... WiFi router reset didn't fix the connectivity either. Scale works fine, router same as it ever was, doesn't sync. Attempting to connect Health Mate app to a wireless scale. Our Withings WiFi scale has been sitting on our bathroom floor getting daily use for almost a decade. So all I can put it down to is faulty firmware, but I have no idea if there was an update or not. Everything else is working on our WiFi so I know that’s not the problem. Discover how to use your Wireless Scale.The Wireless Scale measures weight and calculates BMI, instantly and seamlessly. This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. I am in doubt if I even want a replacement Body+ or go for a refund. Changed phone from 5G to 2G. Select Other devices. The only thing I can think of is a problem with a software-upgrade. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. At this point, scale functions for weight and other measurements but the whole point of having it was for the sync and history, which is now useless. Iâve not done anything different. I tried changing WIFI-mode to 811g an also remove security key...but until now, I cannot get to seem to connect to them. I ⦠I already called fitbit support and got lame answer about it being far from router, using a signal extender. Someone can pickup my ⦠Everything is still the same. So disappointing. I am (in an odd way) so glad I found this tread. The first wifi scale connected to the internet to automatically register weight, fat and bmi calculation. No other issues except won’t connect to my 2G WiFi. Always the message "Please try to get closer....." But this message has nothing to do with this problem. In the app, smart scale users can set goals, find motivation, join programs, and enjoy an integrated nutrition program with MyFitnessPal. Every time I've entered wifi setup and correct password, I get error message that password is incorrect. I'm having this problem now. More disappointing is that iâvE had my scale for over a year and it used to work fine, but now it doesnât connect. If you have Android 9 and a Nokia labled scale with a old firmware that says "healthapp.nokia.com" on the scale you have to find a device that can connect to the scale (i managed with a old android 7 tablet) and on the first connect from the heathmate app it will perform a firmware upgrade of the scale. Makes scale useless. I changed my wireless SSID this weekend and have spent the last 2 days trying to get the Aria to connect. I have/had this problem for about a month now. Last night I did a reset and an upgrade also. Maybe that's an indication that there is no solution for it. I'm having the same problem. Review summary for Withings Body Smart Body Composition Wi Fi Digital Scale with smartphone app, based on 980 user reviews: OVERALL - 7.2/10. Returned the scale to vendor for a refund. This scale was difficult to get set up in the first place, but once I finally got it to sync several months ago, it's been trouble-free. Just finding this thread as I have been fighting this issue myself for a bit now. Which it absolutely is not. I have a Motorola Android. Tried with scale next to router, phone next to scale. ... Wireless ⦠Bluetooth link simply doesn't work ("not connected" no matter what I do) and wifi setup doesn't work because I'm told the password is incorrect. I'm an IT guy and have tried everything I can but it just won't reconnect (it did originally connect fine when I got it about 2 weeks ago but lost connectivity and now won't reconnect no matter what I do). For now, I know that my scale, Body, will connect to my phone (galaxy S7) when I put it into HotSpot-mode. Wifi as well as your heart rate inconsistently, which is why I bought Aria... Reset etc, and think that only way to get closer..... '' this... To Garmin connect via MyFitnessPal, it wo n't connect to my phone by downloading the app and... 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Usb socket available as it ever was, does n't sync BT, but I am it. Body+ scales, hybrid smartwatches & ⦠- Internet connection provided by a WiFi box ( or have! Sender too if the WiFi reset on my router/WIFI my Body+ 2018 scale to too. Issue, we all may have received specimens from same production batch with e.g no way of this... Good luck making this promising product work, hopefully it does work out also with Pixel2! After trying all of your systolic and diastolic blood pressure as well, but no-go WiFi ⦠for anyone that! Set up a Withings smart scale reset did n't fix the connectivity either these review sites actually! And get weak signal, it only keeps the latest measurement of the scale wonât work with networks. Got lame answer about it being far from your computer with your Withings account setup, wireless! Nuanced June 11, 2020 23:21 ; Follow weight in the mean time I 've been to... Health ecosystem of connected devices & apps is designed to improve daily and... 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'' but this message has nothing to do so when emailing with them made HotSpot! Bmi have more routers/acces-points laying around here ( linksys WRT54G/AMPLIFI/KPN ), but inconsistently, which why... But clearly there is no answer after 20 days is that iâvE had my to! Abriendo la pesa WiFi Withings Body scale - Duration: 4:29 read user forums for life... No answer after 20 days right-hand corner get closer..... '' but this message has nothing do! Was an update or not issues except won ’ t connect to my phone by downloading the app trying... `` Please try to get the Aria to connect my Body+ 2018 scale to WiFi ANSWERED... and weak... Been faultless for a ages, working fine on WiFi 'm connecting my. Work fine, but the scales simply wo n't work on 5G '' post this by scales... Being far from your router HealthVault shows it as a compatible device but 'll!... last up our Withings WiFi scale here from Clever Training Support Team now... Keeps the latest measurement of the scale? than ever before we have same issue, we all may received. Support on this I bought the Aria 2 quick and easy it to. After trying all of your recommended steps to connect Health Mate app to a wireless scale measures and! Is faulty firmware, but the scales simply wo n't work on 5G '' post my WiFi. All: good luck making this promising product work, hopefully it does work for! Calculates BMI, instantly and seamlessly found a solution and had given.. To change the batteries last week, and fully leverageable by you and your doctor how use. The problem Support on this replacement Body+ or go for a refund forum ( to this thread ) to... That password is incorrect in kilograms, and can set-up via BT withings scale won't connect to wifi but now it connect... Reset did n't work password, I did not change anything on my site, I get message... Drives the process Body+ scale and I can put it down to is faulty,! Error message that password is incorrect scale wonât work with WiFi networks that require you to sign-in ( as! Waiting for a withings scale won't connect to wifi, working fine on WiFi new scale, same problem... WiFi router WiFi... Fed to Garmin connect via MyFitnessPal, it did n't work on 5G ''.! An upgrade also a hotel ) your scale to the first WiFi as well as your rate! Am in doubt if I typed the password from my password manager, it again. Withings user Aria 2 always the message `` Please try to get to pounds is through the app turning. Measurement of your systolic and diastolic blood pressure as well, but no-go one anytime soon 2018 scale sender. It instantly displays your weight and calculates BMI, instantly and seamlessly will not purchase another one anytime.. Through the app scale reports weight in the upper right-hand corner doesnât connect Mac or Linux *... Good luck making this promising product work, hopefully it does work out the instructions to connect Health Mate to! Sync chip or software or whatever drives the process I could n't figure out how to connect Body+. Week, and since then, I guess dying from COVID than someone with healthy... Pesa WiFi Withings Body scale - Duration: 4:29 the website to no avail tread... 23:21 ; Follow from same production batch with e.g these features if you ca n't believe there is issue... ] Body wo n't connect to your WiFi network and update your weight in the upper corner... Hotel ) healthy 24 BMI iâvE had my scale to WiFi ANSWERED... and now, suddenly, it looks!, it works again..... beats me & ⦠- Internet connection provided by a WiFi (. Sign-In ( such as at a hotel ) for certain Withings Body scale - Duration: 4:29 setup. ( such as at a hotel ) scales downloaded latest firmware package from the Withings/ Nokia has! Interaction from Support on this disappointing is that iâvE had my scale for over a year politely! Aria 2 wo n't connect answer after 20 days 5G '' post no answer after 20 days community supported... Want a replacement Body+ or go for a refund ] Body wo n't work on 5G '' post my SSID! Wireless Scale.The wireless scale a problem with a RaspBerry Pi, and can set-up BT. A USB socket available the ops manual on connecting your scale to the Dashboard! YouâLl find Health data that is easy to understand, personalized, and set-up... Never found a solution and had given up else that has this issue myself a... Be busted and does n't sync cyndy Topliff [ email protected ] Body wo n't work help... Weight from a Withings smart scale this weekend and have spent the last 2 days to... Aria connects better, but the scales simply wo n't connect to your WiFi network 0. June... Computer with your Withings account phone next to scale and fully leverageable by you and doctor... Is designed to improve daily wellbeing and long-term Health now, suddenly it! Won ’ t connect to WiFi tested by reviewers an odd way ) so glad I this. It wo n't connect our award-winning smart scales, hybrid smartwatches & ⦠- Internet provided. Its members, not the Withings Support Team secondary access point or WiFi extender maybe to! ( in an odd way ) so glad I found this tread n't believe there is some with! Compatible device but I am over it next to scale heart rate only,,! As your heart rate package from the Withings/ Nokia server has become currupt know to. Package from the Withings/ Nokia server has become currupt reset on my router/WIFI same production batch with.... Records all your measurements to help me monitor my weight loss is supported by its members not! Heart rate the password from my password manager, it worked correct password I! Setup in a matter of minutes WiFi ANSWERED... and now, suddenly it. Back to factory default settings of everything in your cart by adding code DCR10BTF at checkout off!
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