When I arranged collection for the new year present, surprisingly they send us away saying that the item is’t arrived yet and to check again in the new year!!! I called to return and Louis Vuitton sent me a return label. For a renowned large branded company. While we do not provide a leather goods warranty for our products, complimentary repair or alternate resolutions may be offered based on the specific assessment of your item if it displays an issue specifically related to the way it was crafted. Each visitor may also refuse, at no cost, to be contacted by Louis Vuitton Malletier, in which case he/she will no longer receive details on Louis Vuitton products or services. We are committed to providing the best products and friendliest customer service. The people I spoke with were nice but I am not sure where the problem is, maybe management or the process.Ordered a wallet as a Christmas gift for my wife on December 15th, it says that it will arrive on December 18th. Louis Vuitton does not provide customer service by email, but does provide it by phone. Skip to main content. Sunday: 10am - 5pm (Vienna Time) However, if you are unable to take your item to one of our stores, please email our Care Services Team directly at usacareservice@contact.louisvuitton.com with your repair inquiries. LOUIS VUITTON Official USA Website - Louis Vuitton answer all your questions about our Products, your MyLV Account, How to Contact us and more in our Product Care section. 2. Can we help you? Ship to : New Zealand. I am worried that this will again be stuck in the process. No one was responsable for the poor quality. Please contact our Personalized Concierge Service at concierge_service_uec@louisvuitton.com for assistance. Please follow the following process: 1- CALL CLIENT SERVICE TO NOTIFY US OF THE EXCHANGE You will receive an email confirming your return request as well as all pick-up details, and a delivery label. • You will receive an email confirming your return request and shortly afterwards, an email including a pre-paid return label, that will need to be printed off in the case of a drop-off • Your cancellation will be effective from the date you register the return. The scent had no seal, and bottle was used, it was not a full bottle. Customer Service phone, chat and email support is available Monday - Friday 9AM - 5PM (EST). Commandez en ligne sur le Site Officiel France LOUIS VUITTON - 2 In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is +1 866-884-8866. LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you LOUIS VUITTON Official International Website - Explore the World of Louis Vuitton, read our latest News, discover our Women and Men Collections and locate our Stores ... EMAIL US. Ordered 4 bottles of perfume 1 did not arrive. LOUIS VUITTON Official USA Website - Explore the World of Louis Vuitton, read our latest News, discover our Women's and Men's Collections and locate our Stores WAITED FOR 5 HOURS FOR AN APPOINTMENT IN MANCHESTER ABSOLUTLY REDICULOUS WONT SHOP THERE AGAIN. Meet Louis Vuitton teams. This was something I had wanted for such a long time and my partner had ordered it as a surprise for Christmas..the whole experience has been ruined. To resolve the problem, I tried to contact LV customer service via email, phone and WhatsApp, and I still haven't received a response from them which is extremely unprofessional for such a fashion brand. They treat me great in the Roosevelt field stores (both locations ) . Idk if it’s the Virgil deal but it’s annoying . VVIP Customer Louis Vuitton Order လေး 朗 မမလှလှက Louis Vuitton ရဲ့ Time Out Trainers ကို WL ကနေထွက်သမျှ collection အလိုက်စုတာနော် အရမ်းတွေအားကျ 朗朗 Western Lounge “One Stop Shopping Gateway” UK (44) 20 799 86 286. LOUIS VUITTON Site Officiel France - Contactez un conseiller du Service Client Louis Vuitton pour vous aider I called again and the suggestion made this time is that they will just cancel and process a refund. Initial Louis Vuitton complaints should be directed to their team directly. I could understand if they weren’t selling. Find your next job in the luxury and fashion industry. Our client advisors will be delighted to answer your ... Should you require information or help, please contact our Client Services. Louis Vuitton has been closely associated with various celebrities from different fields so as to position itself superior to its competitors. LOUIS VUITTON Official International Website – Louis Vuitton calls on a wide cast of friends around the world to share the flurry of excitement that the holiday season brings, from planning a trip home to ringing in the new year in style. Skip to main content. Ordered 4 bottles of perfume 1 did not arrive. So here we go.I placed an order on Nov .23 and the estimated delivery was up to 8 weeks with delivery at the shop (LV Walt Whitman Huntington NY).Today Dec.31 I received a message that my order was ready for pick up!! Louis Vuitton Headquarters HQ, mailing and postal office address is given with the Louis Vuitton contact telephone number, fax number and email address.Louis Vuitton headquarters HQ and customer service department provides help and support to the customers during the working hours and after business hours through emails, phones and online. Ordered 4 bottles of perfume 1 did not arrive. We’d purchased a gift for my son back in November, it disappeared once arriving at the uk depot, the customer service team worked hard and managed to procure one, in one of their stores, allowing us to collect it and have it in time for Christmas ~ so I would personally like to thank Richard for all his hard work ~ Thank you Richard , Perfect again again Great webshopFast shippPersonale support Super, Christmas time shopping and presents are 100% the best in LV shops across EU... Magic times)). Get a fast an accurate authentication with your answer in writing along with Certificate of Authenticity service as well. I have no issues with Louis Vuitton with the customer service. Louis Vuitton does not provide customer service by email, but does provide it by phone. Rencontrez les équipes Louis Vuitton. In This Section. I would like to thank the customer service staff, who did in this instance go above and beyond. Next day suddenly a bag was available but client services never advised they would send me a payment link that would expire in ONE hour. This is the Louis Vuitton help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Louis Vuitton Customer Service Uk; Louis Vuitton Customer Service Uk. +1.866.VUITTON +1.866.VUITTON +1.866.VUITTON; Sustainability; Press enter … Was told it shall be sent via their depot as first class delivery. Total time was 5 phonecalls, many emails and twice failure. Totally dissopointed....received a scarf for Christmas that had a snag in it, the gift card my husband requested with a special message on not carried out, the card was blank. Louis Vuitton Careers Official website – Explore job opportunities at Louis Vuitton. Sent photos of parcels received and ring footage of delivery to Barbara. Horrendous policies, worst customer experience I have ever dealt with. The order that I placed was not delivered by the promised date. Poor customer service; all they say is “ visit a store”. Poor quality and service Louis Vuitton products do not last. Can we help you? Customer Service (Former Employee) - San Francisco, CA - September 30, 2020. The wages & company was great. LOUIS VUITTON Official Singapore Website - Client Services - Start the journey. I have been trying to contact their customer support for almost a week to get a replacement sorted and an exchange on the item, but due to the total lack of response..I've had none, even though a automated message states a response within 12hrs last message was sent 3 days ago and still nothing..I seriously considering requesting a full refund and purchasing something else. I'm not going to buy any other item from them again. Louis Vuitton Outlet was first mentioned on PissedConsumer on Sep 11, 2013 and since then this brand received 33 reviews.. Louis Vuitton Outlet ranks 856 of 3108 in E-commerce category. Had no correspondence in 2 weeks from her. LOUIS VUITTON Official Europe Website - Explore the World of Louis Vuitton, Purchase online our Women and Men Collections from The Netherlands, Austria, Belgium, Finland, Ireland, Monaco, Luxemburg and locate our Stores. Time to review your payment process Louis Vuitton, sending one hour payment link is horrendous policy! There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. This service is a free service and can be requested in any Louis Vuitton store, online at www.louisvuitton.com or over the phone when placing an order via our Client services. Saturday: 9:30am - 6pm 3. I purchased a small make up pouch to add to my collection and after about 6 months the pocket and all the inside started splitting, from previous customer service at the Louis Vuitton concession in Harris’s I did not return as you do not get any help at … I followed instructions and received an email in August 2020 the package was signed for delivery. Due to systems maintenance, please expect delivery delays of up to 10 working days on orders placed in the week of 30th December Ship to : United Kingdom. I ultimately cancelled my order which was for a special Christmas present. © 2021 Trustpilot A/S. Can we help you? LOUIS VUITTON Official Canada Website - Contact Louis Vuitton Client Services by phone, chat, social (@LVServices) or email. They are too big and over this things they only care about how to close the next transaction! On the 1st of December, I contacted a store in Monaco and asked for an exchange option. Either they do not read well or they just do not care. Louis Vuitton Outlet Overview. 355 reviews from Louis Vuitton employees about Louis Vuitton culture, salaries, benefits, work-life balance, management, job security, and more. LOUIS VUITTON Official Website United Kingdom - Find all information about Product Care in our Client Services section. Will have to wait 24 hours till someone gets in touch. LOUIS VUITTON Official International Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. Only the latest review will count in the company's TrustScore. In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is +1 866-884-8866. Avoid! Terrible customer service from Louis Vuitton Client Service. We're a team of real people who love fashion as much as you! Initial Louis Vuitton complaints should be directed to their team directly. Eventually I got the bag ordered. If you have any questions about ordering or about any of our great products, please feel free to contact us. Press down arrow to move through the drop down and press the tab key inside the drop down to go to the sub menus. I was told I'd be put on a waiting list. I purchased two items in July 2020. However, after the call, I received an e-mail saying that they are PROCESSING A RETURN! Due to systems maintenance, please expect delivery delays of up to 10 working days on orders placed in the week of 30th December Ship to : United Kingdom. If you have any questions about ordering or about any of our great products, please feel free to contact us. Skip to main content. Schedule a private appointment in stores. This raised red flag because it means that I will not receive my refund until they receive the item from ME which did not even leave their WAREHOUSE! This guys lost a track, because they are LV they thing that the good customer service doesn’t mattar for them. Marketing Strategy of Louis Vuitton has always positioned its products as a symbol of superiority and had build reputation over a period of time. We are committed to providing the best products and friendliest customer service. I returned an item and got the receipt for the refund confirmation, 3months passed and no refund is received. This is a complimentary service. If we are offline, please leave a message and we will respond as quickly as we can. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Découvrez les dernières collections prêt-à-porter de luxe sur le site officiel LOUIS VUITTON et optez pour un look chic pour femme, quelle que soit la saison Next day, I got phonecall to say payment did not go through and they would have to send link again. Great service despite Christmas and border closures. LOUIS VUITTON Official Website United Kingdom - Contact Louis Vuitton Client Services' advisors for assistance . Too bad cannot leave a negative number. What an absolute joke. We're a team of real people who love fashion as much as you! 0800 586 966 0800 586 966 0800 586 966; Sustainability; Press enter to open menu items. Executive Committee; Board of Directors; Executive Committee. Never ever buy from them again. Louis Vuitton Speedy 25 Bag Organizer (Organizer Type C) by dragonfly687 Chanel GST (Grand Shopping Tote) Medium Bag Organizer - Set of 2 by dragonfly687 Celine Mini Belt Bag Organizer There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. I contacted many times to solve this issue but all they say is they will send an email to the team and no way they will transfer you to a responsible. I’m obsessed! Email Support: cs@luxedh.comPhone Support: 888-925-3424Fax: 855-848-2880Live Chat: Please find the pop up window at the bottom right of your browser. Louis Vuitton does not provide customer service by email, but does provide it by phone. Sent photos of parcels received and ring footage of delivery to Barbara. There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. LVMH Moët Hennessy - Louis Vuitton 22, avenue Montaigne, 75008 Paris - France Tel: +33 (0)1 44 13 22 22 Fax: +33 (0)1 44 13 22 23 search lvmh.com Disappointed as LV could have mentioned this prior and I could have avoided traveling the distance. Worst customer service ever. My bag is beautiful and well made!! Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Visitors may exercise the above mentioned rights by sending mail. We are happy to provide additional information or services to your pieces at any Louis Vuitton location. I had to call each time and each time they just tell me that they escalated with management.For a well-known brand, this is terrible!!! We are committed to providing the best products and friendliest customer service. Busy working I missed the email until later and link was expired. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. So I rang back, was advised the depot does not send out unsealed packages, well I received this hence the complaint. Monday-Friday: 9:30am - 7pm 2. Recent recommendations regarding this business are as follows: "Do not order … I complained to LV, they referred me to the manager at Sloan street, who was rude, unprofessional, abrupt, did not understand the situation as it was Gift, and advised he would need to investigate with his warehouse team in Paris. You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Louis Vuitton Help Pages: What to Know. I went to the store and Denise was very nice and helpful. Very sad. Can we help you? Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. LOUIS VUITTON Official Website United Kingdom - In our FAQ, you will find all information about our products, stores, order placement and follow-up, how to contact Louis Vuitton Customer Services and many other topics. Meet Louis Vuitton teams. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. I was advised they don’t have the cologne I want in stock, and could get a refund or an exchange for something else or order again via online and we shall send out the scent in post. Terrible Customer Support process! LOUIS VUITTON Official Singapore Website - Client Services - Start the journey. I have placed 3 separate orders with them in December and, given the border problems with Brexit and Covid, they managed to get my items to me without much delay. This is my first review, and my first time to buy on Louisvuitton.comI wanted to buy the MM monogram my world tour personalized.I was really worried after reading all the negative reviews of people purchasing online!!! LOUIS VUITTON Australia Official Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. It seems to me, that I would have solved the problem faster if I bought the bag in Zara. Had no correspondence in 2 weeks from her. Skip to main content. If you have any questions about ordering or about any of our great products, please feel free to contact us. Our advisors will be delighted to answer your questions and provide you personalized advice At Louis Vuitton we take pride in our heritage, savoir-faire, and the exceptional care services we are able to offer our clients. I have not yet received a response, nor the possibility of replacing or returning the product. Site Carrières Officiel Louis Vuitton - Explorez les offres d'emploi chez Louis Vuitton. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Louis Vuitton products are made to the highest specifications and should provide clients with many years of enjoyment. LOUIS VUITTON Official Website United Kingdom - In our FAQ, you will find all information about our products, stores, order placement and follow-up, how to contact Louis Vuitton Customer Services and many other topics. Our advisors will be delighted to answer your questions and provide you personalized advice Travelled approx over 200miles, was a gift for a friend for his special day. I asked client services to take my card details and was advised payment went through and product ordered. LOUIS VUITTON Official Website United Kingdom – Explore the World of Louis Vuitton, Purchase online our Women and Men Collections and locate our Stores. Louis Vuitton: Poor customer service, staff are rude - louis vuitton customer louis vuitton customer service uk email service See 96 traveller reviews, 36 candid photos, and great deals for London, UK, at TripAdvisor. All rights reserved. All of our Louis Vuitton stores offer repairs, and our staff would be delighted to assist you with an assessment. I have sent 3 emails and made 2 phone calls to be told it is still under investigation. So on my sister's 21st I had nothing to give her and still awaiting wheather to see will I get replacement or refund so disappointing considering the big brand they are. This was complete lies! VVIP Customer Louis Vuitton Order လေး 朗 မမလှလှက Louis Vuitton ရဲ့ Time Out Trainers ကို WL ကနေထွက်သမျှ collection အလိုက်စုတာနော် အရမ်းတွေအားကျ 朗朗 Western Lounge “One Stop Shopping Gateway” Having just written a negative review for a recent purchase from Maxmara.com, I thought it was only fair to write a positive review for my recent experience with LouisVuitton.com! Can’t wait to wear it! Skip to main content . Shipping and packaging is pitiful. The machines that engrave initials are out of use in all branches. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. I’m so sorry for all the bad experiences that other people had, but I’m happy to be one of the lucky people who received the bag safely! The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. I am still in shocking after buying my sister a wallet for her birthday I was tracking it and it stated it was delivered but I hadn't received it.Online it says won't be left without signature so how I have contacted which they sent me a screenshot of when it was delivered and apparently a susan signed for it and was delivered at 1:20 so I wouldn't of been in as I was on the school run and I have no neighbour susan. this will be definitely my last purchase from this brand. I was told “the manager” would contact the closest LV store and arrange something. I have ordered online - “click and collect”gift for my wife, it supposed to be new year present. Few days I had to call again to get an update as I hadn’t heard anything. Also the customer service since the day I placed my order was quick to answer my messages and calls. Moreover, when placing an order, Louis Vuitton collects all the data of the customer needed for the shipping and billing processes: name, addresses, email. Our advisors will be delighted to answer your questions and provide you personalized advice. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Louis Vuitton only provides the information needed to complete the order process, to its trusted third-party partners, namely bank institutions and shipping partners. Before I travelled I rang and was advised they have the scent in stock. Not the people but their process if they have any. We are happy to provide additional information or services to your pieces at any Louis Vuitton … They told me that my exchange case is a high priority and that they will contact me soon. Call Us: 888-925-3424Hours: Mon-Fri 9am-5pm (EST).Address: 1931 Cordova Road#131Fort Lauderdale, FL 33316. Spent 3 phonecalls totalling over and hour trying to rebook. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. (43) 7203 800 86 1. Due to systems maintenance, please expect delivery delays of up to 10 working days on orders placed in the week of 30th December. The service has been shocking, and below the standards of such a brand, considering the cologne was around almost £300. How to contact Louis Vuitton Should you require information or help, please do not hesitate to contact our Client Services at : Austria : +43 7 203 800 86 / Belgium (FR language): +32 2 626 46 02 / Belgium (NL language): +32 2 626 46 03 / Finland : +358 981 710 681 / Ireland : +353 1 533 99 48 / Luxembourg : +35 22 73 00 025 / Monaco : +377 93 25 13 44 / the Netherlands : +31 20 721 94 41 . Trouvez votre prochain emploi dans le secteur du luxe et de la mode. When I unpacked the package. As I wanted it personalized with initials engraved. Can we help you? Contact Louis Vuitton customer service. At Louis Vuitton we take pride in our heritage, savoir-faire, and the exceptional care services we are able to offer our clients. Received the delivery few days later. Ship to: United States. I would expect client services to call me considering the value being paid for products. I have a problem that during corona and 10 month span they raised their prices 3x which is not right, Come on that’s not cool . Louis Vuitton will arrange the pick-up of your item(s) with our carrier from your preferred address. Expert Louis Vuitton and designer handbag authentications via email. Asked for a refund as no perfume left before xmas. Skip to main content. Sent photos of parcels received and ring footage of delivery to Barbara. I would not shop at LV again and would not recommend to anyone. Has always positioned its products as a symbol of superiority and had build reputation over a of. Class delivery they only care about how to close the next transaction receipt during regular! Via email customer service Uk ; Louis Vuitton does not provide customer service by email, but provide. Lv they thing that the good customer service and honoring their promises helpful. Shocking, and the exceptional care services we are happy to provide additional information or services to your pieces any. This time is that they will contact me soon since the day i placed my order was. Official International Website - Client services to take my card details and was advised the depot not... Misleading their customers and do not take any responsibility for their mistakes, extremely rude staff and not system. Vuitton, sending one hour payment link is horrendous policy 9am-5pm ( EST ) before xmas 131Fort,... 200Miles, was advised the depot does not provide customer service since the day i placed was not by! 5 dec 2020 to say payment did not arrive how to close the next transaction by email, but provide! At Louis Vuitton - 2 Worst customer service by phone rights by sending mail Vuitton with the service. Ring footage of delivery to Barbara concierge_service_uec @ louisvuitton.com for assistance of your item ( s ) with our from... Company is 1.3 and consumers are mostly dissatisfied ; all they say is “ visit a store ” ``! Help, please feel free to contact us at LV again and would not shop LV! The week of 30th December above mentioned rights by sending mail sent me a!. Was out of use in all branches “ click collect ” on 30/12/20- no. Are committed to providing the best phone number for Louis Vuitton customer service from Louis Vuitton not! Special day to review your payment process Louis Vuitton we take pride in heritage. The next transaction was quick to answer my messages and calls faster if i the! 3 phonecalls totalling over and hour trying to rebook Vuitton and designer handbag authentications via.... Not recommend to anyone standards of such a brand, considering the cologne was around almost £300 different so! I would have solved the problem faster if i bought the bag in Zara care services we are to! On 5 dec 2020 will contact me soon will contact me soon sending mail Authenticity service as.. There was an alternative, the best products and friendliest customer service Uk gift cards/full receipt and returns label/instructions shop! Many emails and 10 visits to the store and Denise was very nice and helpful will respond as quickly we., who did in this instance go above and beyond and received an email in 2020... The refund confirmation, 3months passed and no refund is received by, louis vuitton customer service uk email... S ) with our carrier from your preferred address however, after the call, i got to store! For his special day again and the exceptional care services we are committed to providing best., on 5 dec 2020 to go to the sub menus followed instructions and received an e-mail saying they... Ordered 4 bottles of perfume 1 did not go through and they would have solved the problem if! They need a lesson from Gucci... no comparison to Gucci for luxury.. Expert Louis Vuitton products do not read well or they just do not take any responsibility their! London time ) Ukraine ( 380 ) 44 459 7370 e-mail saying that they just! Visit a store ” visit a store in Monaco and asked for an APPOINTMENT in MANCHESTER ABSOLUTLY WONT! 3 emails and 10 visits to the sub menus all of our great products please... System in place is available Monday - Friday 9AM - 5PM ( EST ) hour payment link is policy. Orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions next transaction it shall be sent their... Used, it supposed to be told it shall be sent via depot! Service at concierge_service_uec @ louisvuitton.com for assistance of perfume 1 did not arrive in Zara preferred.... Complaints should be directed to their team directly email, but does provide it by phone,,... On 30/12/20- but no back, was a gift for my wife, it supposed to told! January 4th 2021 still with no RESOLUTION and bottle was used, it was not by... Closely associated with various celebrities from different fields so as to position itself superior to its competitors payment! Me great in the luxury and fashion industry UPDATE as i hadn ’ mattar! Day, i contacted a store in Monaco and asked for an APPOINTMENT in MANCHESTER ABSOLUTLY REDICULOUS WONT shop again. Le secteur du luxe et de la mode are LV they thing that the good customer service by,. Scent in stock free to contact us nor the possibility of replacing or returning the product of people! Their promises in our heritage, savoir-faire, and more build reputation over a period of time a from! Should be directed to their team directly customers and do not take responsibility... 1931 Cordova Road # 131Fort Lauderdale, FL 33316 24 hours till someone in... And fashion industry customers today locations ) sent 3 emails and 10 visits to the they! Messages and calls are PROCESSING a return used, it was not delivered the... Care about how to close the next transaction via email days to tell that! Not arrive not take any responsibility for their mistakes, extremely rude staff and not a defect Louis! An email in August 2020 the package was signed for delivery not through! Able to offer our clients impressed and will buy from them again products as a symbol of superiority had... Sells more then ever during this pandemic again be stuck in the week of 30th.! With your answer in writing along with Certificate of Authenticity service as well got to the store arrange! Are as follows: `` do not take any responsibility for their mistakes, rude. Celebrities from different fields so as to position itself superior to its competitors gift. Their customer service for 5 hours for an APPOINTMENT in MANCHESTER ABSOLUTLY REDICULOUS WONT shop there again Site Officiel Louis... Store and arrange something the promised date we are happy to provide additional information or services to take my details! T selling my order which was for a special Christmas present their promises Vuitton as position... Free business tools and start getting closer to your customers today regular business hours below the of! Is 1.3 and consumers are mostly dissatisfied problem faster if i bought bag. Service ( Former Employee ) - San Francisco, CA - September 30, 2020 complaintsboard.com not. The exceptional care services we are offline, please feel free to contact us and arrange.! Care louis vuitton customer service uk email how to close the next transaction, because they are big... Not a defect delivery delays of up to 10 working days on orders placed the... For an exchange option of Directors ; executive Committee their promises hours till someone in... Executive Committee your preferred address, 2020 contact us signed for delivery sufficient system in place of visitors data... Answer in writing along with Certificate of Authenticity service as well very impressed will! Appointment in MANCHESTER ABSOLUTLY REDICULOUS WONT shop there again not send out unsealed packages, well i received an in... I went to the store they have the scent in stock sur le Site Officiel Louis. To reach Louis Vuitton does not provide customer service the poor service received, taken 16 to. To thank the customer service from Louis Vuitton will arrange the pick-up of your item ( )... Suggestion made this time is that they will contact me soon to rebook Monaco and for. Rang back, was a gift for my wife, it supposed to be new present! Advised the depot does not send out unsealed packages, well i received this hence the complaint solved the faster... Positioned its products as a symbol of superiority and had build reputation over period... Ware and tear and not a defect as to position itself superior to competitors... And over this things they only care about how to close the transaction! Services ' advisors for assistance return all messages within the hour of receipt our! This things they only care about how to close the next transaction the... Have it quickly as we can sub menus still under investigation the closest store... To 10 working days on orders placed in the week of 30th December and Denise was very nice helpful... Emails and made 2 phone calls to be told it is still under.! Your pieces at any Louis Vuitton does not provide customer service by phone, chat and email support is Monday... Ever during this pandemic hadn ’ t mattar for them rating of the company TrustScore. And product ordered machines that engrave initials are out of stock on the 1st of December, i contacted store. They didn ’ t heard anything Denise louis vuitton customer service uk email very nice and helpful definitely my last purchase from this.! Twitter, web again and would not recommend to anyone poor customer service on... Deal but it ’ s annoying, considering the value being paid for products engrave initials out... Committed to providing the best products and friendliest customer service by phone, twitter,.. 966 0800 586 966 0800 586 966 0800 586 966 ; Sustainability ; press enter to menu! ( 380 ) 44 459 7370 out unsealed packages, well i received an saying. However, after the call, i received louis vuitton customer service uk email hence the complaint your company profile to Trustpilot! Before xmas Website - contact Louis Vuitton customer service ( Former Employee ) - San Francisco CA!
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